The BPR program is part of KSG’s mandate to transform the Public Service through competency development. It equips participants with the tools to move away from traditional, siloed management and instead focus on end-to-end processes that provide value to the citizen. The curriculum is typically delivered over 5 days and blends theoretical frameworks with practical public sector case studies.
About the Course
Aim of the Course
The primary aim of this course is to empower participants with the conceptual framework and practical tools necessary to overhaul antiquated administrative processes. It focuses on transitioning from traditional, siloed functional structures to streamlined, citizen-centric workflows that leverage modern technology and innovative management practices.
Target Audience
The program is specifically tailored for: Heads of Departments (HoDs) and Senior Managers. Public Officials responsible for institutional reform and change management. Project Leads and individuals tasked with organizational "re-engineering" or modernization. Private Sector Professionals and NGO staff involved in service delivery optimization.
Learning Outcomes
- Process Mapping: Effectively document and analyze current "as-is" processes within their departments
- Design "To-Be" Models: Develop streamlined workflows that reduce turnaround time for government services.
- Institutional Transformation: Lead teams through the cultural and technical shifts required for successful reengineering
- Performance Improvement: Demonstrate a measurable impact on institutional productivity and resource utilization
- Corruption Mitigation: Use process transparency and simplification to reduce opportunities for unethical behavior in service delivery
Mode of Delivery
Available delivery modes across campuses:
On Campus
Duration: 1 Week
Campuses
Select your preferred campus to view schedules and apply:
Nairobi
Sep 08 - Sep 12, 2025
Schedule 1
Completed
Start Date
Sep 08, 2025
End Date
Sep 12, 2025
Mode
On Campus
Residential
KES 79,576
Non-Residential
KES 44,774
Schedule 2
Completed
Start Date
Apr 06, 2026
End Date
Apr 10, 2026
Mode
On Campus
Residential
KES 79,576
Non-Residential
KES 44,774
Baringo
Jan 12 - Jan 16, 2026
Schedule 1
Completed
Start Date
Jan 12, 2026
End Date
Jan 16, 2026
Mode
On Campus
Residential
KES 79,576
Non-Residential
KES 44,774
Matuga
Nov 17 - Nov 21, 2025
Schedule 1
Completed
Start Date
Nov 17, 2025
End Date
Nov 21, 2025
Mode
On Campus
Residential
KES 79,576
Non-Residential
KES 44,774
Admission Criteria
Candidates must meet the minimum entry requirements as specified by the Kenya School of Government.
Language of Instruction: English
