This program equips participants with knowledge and practical skills to effectively engage in collective bargaining processes in the public service. It covers labor laws, negotiation techniques, dispute resolution, stakeholder engagement and the management of industrial relations. The course emphasizes strategies for achieving mutually beneficial agreements while maintaining organizational efficiency and service delivery standards.
About the Course
Aim of the Course
The aim of the course is to equip public officers with the knowledge and skills to manage discipline effectively, ensure compliance with rules and ethical standards and promote accountability and professionalism in the public service
Target Audience
Employers and workers representatives, industrial relations practitioners (trade unions, HR and line managers, senior managers, mediators, conflict management specialists, labor inspection team and public service boards)
Learning Outcomes
- Strengthen organizational capacity to implement collective agreements and promote harmonious industrial relations
- Apply labor laws and regulations in collective bargaining processes.
- Manage and resolve workplace conflicts constructively
- Conduct effective negotiations and reach sustainable agreements
Mode of Delivery
Available delivery modes across campuses:
Duration: 1 Week
Campuses
Select your preferred campus to view schedules and apply:
Admission Criteria
Candidates must meet the minimum entry requirements as specified by the Kenya School of Government.
Language of Instruction: English
