The Supervisory Skills Development Course is designed to strengthen the capacity of first-line supervisors to lead teams and deliver results. Over 20 days (online), participants will gain practical tools to manage staff performance, set clear targets, and support team productivity. The course emphasizes real workplace scenarios, helping participants build confidence in handling supervisory responsibilities. Key areas covered include performance management, team motivation, conflict resolution, and effective communication. Participants will also learn how to create a positive work environment that encourages collaboration and accountability. By the end of the course, participants will be better prepared to supervise teams effectively and contribute to achieving organizational goals.
About the Course
Aim of the Course
To develop effective supervisors who can lead teams, manage performance, and foster a positive and results-driven work environment.
Target Audience
First-line supervisors and team leaders, Officers in national and county governments, Staff in front office and administrative roles, HR, finance, accounts, and supply chain personnel, Public communication and records management officers, Any officer responsible for managing teams or service delivery units.
Learning Outcomes
- Set clear performance objectives, standards, and targets
- Supervise and manage staff effectively
- Deliver results while managing team performance
- Foster a positive and collaborative work environment
- Communicate effectively and handle workplace conflicts
Mode of Delivery
Available delivery modes across campuses:
Online
Duration: 20 Days
Campuses
Select your preferred campus to view schedules and apply:
e-Learning and Information Technology Institute (eLITI)
Jul 07 - Aug 01, 2025
Schedule 1
Completed
Start Date
Jul 07, 2025
End Date
Aug 01, 2025
Mode
Online
Schedule 2
Completed
Start Date
Aug 04, 2025
End Date
Aug 29, 2025
Mode
Online
Schedule 3
Completed
Start Date
Sep 01, 2025
End Date
Sep 26, 2025
Mode
Online
Schedule 4
Completed
Start Date
Oct 06, 2025
End Date
Oct 31, 2025
Mode
Online
Schedule 5
Completed
Start Date
Nov 03, 2025
End Date
Nov 28, 2025
Mode
Online
Schedule 6
Completed
Start Date
Nov 24, 2025
End Date
Dec 19, 2025
Mode
Online
Schedule 7
Completed
Start Date
Jan 12, 2026
End Date
Feb 06, 2026
Mode
Online
Schedule 8
Completed
Start Date
Feb 02, 2026
End Date
Feb 27, 2026
Mode
Online
Schedule 9
Completed
Start Date
Mar 02, 2026
End Date
Mar 27, 2026
Mode
Online
Schedule 10
Active
Start Date
Apr 06, 2026
End Date
May 01, 2026
Mode
Online
Schedule 11
Upcoming
Start Date
May 04, 2026
End Date
May 29, 2026
Mode
Online
Schedule 12
Upcoming
Start Date
Jun 07, 2026
End Date
Jul 03, 2026
Mode
Online
Admission Criteria
Candidates must meet the minimum entry requirements as specified by the Kenya School of Government.
Language of Instruction: English
