The Office Administrative Skills Course is a 10-day program designed to strengthen the capabilities of staff involved in office support and service functions. Participants will gain practical knowledge in office procedures, records management, communication, and customer service. The course also emphasizes professionalism, coordination of office activities, and effective handling of administrative tasks across different units. Through practical exercises and real-life scenarios, participants will develop the skills needed to improve workflow, enhance service delivery, and support organizational operations more efficiently.
About the Course
Aim of the Course
To enhance the administrative and organizational skills of participants for improved efficiency and effective service delivery in office environments.
Target Audience
Office administrators, Clerical officers, Officers in transport units, Front office staff, Administrative support staff in various organizations.
Learning Outcomes
- Apply effective office administrative and organizational skills
- Manage office procedures and records efficiently
- Improve communication and customer service in the workplace
- Support smooth and efficient office operations
Mode of Delivery
Available delivery modes across campuses:
Face to Face
Duration: 10 Days
Campuses
Select your preferred campus to view schedules and apply:
Baringo
Oct 13 - Oct 17, 2025
Schedule 1
Completed
Start Date
Oct 13, 2025
End Date
Oct 17, 2025
Mode
Face to Face
Residential
KES 113,666
Non-Residential
KES 68,586
Schedule 2
Completed
Start Date
Feb 09, 2026
End Date
Feb 20, 2026
Mode
Face to Face
Residential
KES 113,666
Non-Residential
KES 68,586
Admission Criteria
Candidates must meet the minimum entry requirements as specified by the Kenya School of Government.
Language of Instruction: English
