This 20-day program is designed to strengthen the capacity of senior office administrators working in government institutions and related organizations. Participants will gain a clear understanding of how the civil service operates, including government structures, administrative systems, and organizational procedures. The course places strong emphasis on practical administrative skills such as drafting and responding to official correspondence, managing office workflows, and improving communication within the workplace. Through hands-on learning and real-life examples, participants will develop the confidence to handle administrative responsibilities effectively and contribute to efficient service delivery.
About the Course
Aim of the Course
To enhance the administrative and communication skills of office administrators for improved efficiency and service delivery within organizations.
Target Audience
Senior office administrators in ministries, Administrative officers in county governments, Staff in state corporations and public institutions, Office managers and executive assistants.
Learning Outcomes
- Apply knowledge of civil service operations in their administrative roles
- Draft, review, and respond to official correspondence effectively
- Organize office workflows to support efficient service delivery
Mode of Delivery
Available delivery modes across campuses:
Face to Face
Duration: 20 Days
Campuses
Select your preferred campus to view schedules and apply:
Baringo
May 04 - May 29, 2026
Schedule 1
Upcoming
Start Date
May 04, 2026
End Date
May 29, 2026
Mode
Face to Face
Residential
KES 197,618
Non-Residential
KES 114,989
Embu
Sep 01 - Sep 26, 2025
Schedule 1
Completed
Start Date
Sep 01, 2025
End Date
Sep 26, 2025
Mode
Face to Face
Residential
KES 197,618
Non-Residential
KES 114,989
Schedule 2
Completed
Start Date
Nov 03, 2025
End Date
Nov 28, 2025
Mode
Face to Face
Residential
KES 197,618
Non-Residential
KES 114,989
Schedule 3
Completed
Start Date
Jan 19, 2026
End Date
Feb 13, 2026
Mode
Face to Face
Residential
KES 197,618
Non-Residential
KES 114,989
Schedule 4
Completed
Start Date
May 04, 2026
End Date
May 29, 2026
Mode
Face to Face
Residential
KES 197,618
Non-Residential
KES 114,989
Mombasa
Nov 17 - Dec 12, 2025
Schedule 1
Completed
Start Date
Nov 17, 2025
End Date
Dec 12, 2025
Mode
Face to Face
Residential
KES 255,316
Non-Residential
KES 132,288
Schedule 2
Active
Start Date
Apr 06, 2026
End Date
May 01, 2026
Mode
Face to Face
Residential
KES 255,316
Non-Residential
KES 132,288
Admission Criteria
Candidates must meet the minimum entry requirements as specified by the Kenya School of Government.
Language of Instruction: English
